How we keep your gold safe.

Who holds your gold, how your account is protected and what you can do to stay safe.

Where your gold is Safety tips

Account protection

All on
  • KYC verifiedDone
  • App PIN
  • Fingerprint unlock
  • Bank accountVerified ••42

Stored in vaults

Not held by Save My Gold

Sample settings for illustration

Your gold,
held for you

Every gram you buy is physical gold, kept by independent partners and not by Save My Gold.

Gold partner

24K gold, [99.9%] pure, supplied by [Gold partner] at the price shown when you pay.

Storage

Held in [Vault partner]'s vaults in [City], not by Save My Gold.

Insurance

Stored gold is insured by [Insurer] against [theft, fire and damage].

Independent trustee

[Trustee name] oversees the gold held for customers, on their behalf.

Regular audits

[Auditor] checks that the gold in the vault matches what customers hold, [every quarter].

Your balance

2.5180g

Matched in the vault

Your account,
locked to you

Protection from the moment you sign up to the moment money reaches your bank.

Verified sign up
We verify your identity (KYC) before you can save.
PIN and biometric lock
Lock the app with a private PIN or your fingerprint. [We ask for it again before every sale.]
Encrypted connection
Data between the app and our servers is encrypted in transit [with TLS 1.2 or later].
Secure payments
Payments are processed by [Payment partner]. We don't see or store your full card number.
Payouts only to you
Money from a sale goes only to the bank account verified in your name.
Privacy
Your data is used only to run your account. Read our Privacy policy.

Stay safe
from fraud

Fraudsters often pretend to be support staff. These habits keep your gold and your money safe.

  1. 01

    Never share your PIN or OTP

    Save My Gold staff will never ask for them, by phone, email, chat or social media.

  2. 02

    Use only the official app

    Get Save My Gold from the App Store or Google Play. Don't install apps from links sent to you.

  3. 03

    Pay only inside the app

    We will never ask you to pay into a personal bank account or UPI ID.

  4. 04

    Keep your phone locked

    Use a screen lock, and turn on fingerprint unlock in the app.

  5. 05

    Check links before you tap

    Our website is savemygold.example. Watch out for look-alike addresses in messages.

  6. 06

    Report anything unusual

    See a transaction you don't recognise? Contact us right away.

Please note

Digital gold is not regulated by SEBI or the RBI. It is not a security, so SEBI's investor protection and complaint process do not cover it. The value of your gold moves with the market price.

Report a security issue

Found a weakness in our app or website, or think someone has got into your account? Tell us straight away.

security@savemygold.example Contact support