Talk to
our team.
Questions about a payment, your gold or your account? Send us a message and we'll reply by email.
Send us a message
We reply by email within [1 working day].
Email support
support@savemygold.example
Support hours
Mon to Sat, 9 AM to 7 PM
Closed on Sundays and [public holidays].
In the app
Profile, then Help & support
The quickest way to ask about a specific transaction.
Grievance officer
[Name]
Not happy with how we handled your issue? Write to grievance@savemygold.example. We reply within [X] days.
Registered office
[Company legal name]
CIN: [Corporate identity number]
[Address line], [City], [State] [PIN code]
We will never ask for your PIN or OTP
Not by phone, email, chat or social media. If someone asks, it isn't us. How to stay safe
Looking for a
quick answer?
Most questions are already answered in the Help centre.